Im starting this blog with the intention to highlight either good service but more importantly to put shame to those whom do not even bother to give appropriate measures of customer service!
Malaysian companies, establishments, food outltes have dramaticlly changed since I worked as a odinary team member in the 2nd McDonalds outlet at the present jalan Bukit Bintang outlet! back then Customer Service was practised at a standard above the norm of other neighbouring countries. Today my God, even cusomers are scolded for taking reasonalbe time to order and virtually shooed away when it is time to close the restaurant!
I hope people from all walks of life will share good & bad experiances here of thier customer service with special attention to Malaysian establishments!
KLMystic
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